On this page Harbour & Maple Journal explains which information reaches us when you open vosentra.info or write to us, what we do with it, how long it stays with us and whom you can ask about it.
Who is responsible
Harbour & Maple Journal, located at 412 Fisgard Street, Suite 3, Victoria, BC V8W 1R9, Canada, is responsible for the processing of personal data described here, on every page of vosentra.info and in the correspondence that follows from it. Questions about this notice can be sent to editors@vosentra.info or put to us on +1 250 381 4472.
Cookies
This website uses only technically necessary storage. We do not set advertising cookies, and no analytics service records how you move through our pages or links your visit to other websites.
You can see which entries this website has stored, delete them and refuse new ones at any time in the settings of your browser. Blocking storage that the pages need may mean that parts of the site no longer work.
Retention
We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.
Server logs are removed by our hosting provider after a short period. Messages stay with us while the matter is open and for some time afterwards, in case you return to the same question.
Your rights and how to use them
You can ask us at any time which personal information we hold about you, how it is used and to whom it has been disclosed, and ask for it to be corrected or deleted where we no longer need it. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.
To exercise any of these rights, a message to editors@vosentra.info is enough. To be sure that we are dealing with the right person, we may ask you to confirm your identity; our answer follows within the statutory period and is free of charge.
If you believe that we handle your data unlawfully, you may complain to the Office of the Privacy Commissioner of Canada, or to the privacy commissioner of your province where provincial law applies, in addition to any other remedy.
Service providers and transfers abroad
We do not sell personal data. It is shared only with the providers who host this website and handle our email, acting on our instructions under a written contract, and with authorities where the law obliges us.
Some of these providers may process or store data outside our own country. Where that happens, we make sure that the information receives a comparable level of protection through our contract with the provider, as PIPEDA requires.
Which data we process
Opening this website leaves a few technical traces with our hosting provider: the address of your device, the moment of the visit, the page opened and basic details about the browser. We use them only to run the site safely and to find the cause of technical errors.
When you send us a message, we keep what you give us, such as your name, the address for our reply, a telephone number if you add one and the text itself, for as long as the matter you wrote about is being dealt with.
Security of processing
We use technical and organizational measures to protect the data we hold against loss, manipulation and access by unauthorized people. The connection to this website is encrypted where your browser supports it.
Even careful protection cannot make data transfer over open networks entirely safe, and we do not promise absolute security. Internally, only those dealing with your request have access to the correspondence.
Why we process data
We collect, use and disclose personal information only with your consent, unless the law permits or requires otherwise. When you write to us, your consent to the use of your details for a reply is implied; before using them for any other purpose we ask you first. Without the details we ask for, we may be unable to reply.
Changes to this policy
This policy is revised when our processing or the applicable rules change. The current text is always available here, and the date at the top of the page shows when it was last amended.
Changes are not announced one by one, so it is worth looking at this page from time to time. If a change affects processing that rests on your consent, we ask for that consent again first.